On the **th of June I called up Expedia to cancel my booking of up to * guests in a roo...

GetHuman-sophieel's customer service issue with Expedia from July 2018

7 views
 | 
1042 similar
 | 
0 following
Help with my Expedia issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Expedia help.
The issue in GetHuman-sophieel's own words
On the **th of June I called up Expedia to cancel my booking of up to * guests in a room at The Castle, Peacehaven due to Expedia*the hotel ‘accidentally’ overbooking for the specific date of stay for the **th-**th June. I explained this to the customer service person on the phone on the **th of June and he ensured me that he could cancel it for me and refund £** back to me within *-** working days (as £** was the amount I paid). I am very, very upset and angered as I still am yet to receive this payment! I am also a university student I CANNOT afford to lose £**?! It was also my birthday that weekend and it was completely ruined because of this.
GetHuman-sophieel did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman-sophieel fixed the problem
We are waiting for GetHuman-sophieel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Expedia customer problems.
How do I cancel my booking on Expedia?Can I change my hotel reservation on Expedia?How do I Find My Expedia Itinerary for My Upcoming Trip?How do I dispute a charge with Expedia?
Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sophieel fixes it.
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman-sophieel
Jul 3rd, 2018 - a yr ago
I have an issue with Expedia too
Fixed
Seen by 7 customers so far
Similar issue to 1042 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman-sophieel started working on this issue
Jul 3rd, 2018 11:38am
GetHuman-sophieel indicated the issue is not fixed yet.
Jul 3rd, 2018 12:38pm