On the **th of June I called up Expedia to cancel my booking of up to * guests in a roo...
GetHuman-sophieel's customer service issue with Expedia from July 2018
Help with my Expedia issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Expedia help.
The issue in GetHuman-sophieel's own words
On the **th of June I called up Expedia to cancel my booking of up to * guests in a room at The Castle, Peacehaven due to Expedia*the hotel ‘accidentally’ overbooking for the specific date of stay for the **th-**th June. I explained this to the customer service person on the phone on the **th of June and he ensured me that he could cancel it for me and refund £** back to me within *-** working days (as £** was the amount I paid). I am very, very upset and angered as I still am yet to receive this payment! I am also a university student I CANNOT afford to lose £**?! It was also my birthday that weekend and it was completely ruined because of this.
GetHuman-sophieel did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman-sophieel fixed the problem
We are waiting for GetHuman-sophieel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Expedia customer problems.