I booked a motel room in northern LA with the thought that you can check in with a pers...

GetHuman-sacianee's customer service issue with Expedia from June 2018

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The issue in GetHuman-sacianee's own words
I booked a motel room in northern LA with the thought that you can check in with a person ** years or older. I went to check in and they refused to give us a room so we never stayed in the hotel. I figured they would automatically cancel land refund our reservation but my account was charged $**.
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Expedia

Customer service issue
Reported by GetHuman-sacianee
Jun 4th, 2018 - 5 mons ago
I have an issue with Expedia too
Fixed
Seen by 4 customers so far
Similar issue to 423 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman-sacianee started working on this issue
Jun 4th 5:31pm
GetHuman-sacianee indicated the issue is not fixed yet.
Jun 5th 6:38pm