I realized on our vacation to Ireland that both my sister and had booked the same hotel...
GetHuman-suzanfam's customer service issue with Expedia from May 2018
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The issue in GetHuman-suzanfam's own words
I realized on our vacation to Ireland that both my sister and had booked the same hotel. I called the hotel to notify them but could not get an answer on May *st. I then called Expedia at * different numbers and could not speak with anyone, got a beeping sound, and was told no one could help me at this time. *I then emailed the hotel explaining the situation. No response. Upon arrival I explained the situation again. They said they could not cancel the *nd reservation and no refund would be issued.*I use Expedia quite often and have never had a problem. If you could help with this matter it would be greatly appreciated. The reservation was for *S Famigletti Kilmurray Lodge hotel on May*, for * rooms @ $***.*Thank you for your time.
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