We made a reservation in the names of Mr Paul Lindsay & Mr Nicholas Rosanno to stay at...
GetHuman-nunity's customer service issue with Expedia from May 2018
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We made a reservation in the names of Mr Paul Lindsay & Mr Nicholas Rosanno to stay at the Hotel Belmonte in Norwich on Wednesday **th May **** for * night.**The hotel was situated above a nightclub which is completely not acceptable for the form of business stay we were booking.**No where on the Expedia website did it state that the hotel was above a busy nightclub as if we had seen that, we definitely would have not chosen to book to stay there. **I would like a full refund for the * rooms we booked. The itinerary number is *************. Total paid was ££***.** via credit card.**I await your response.**Regards,**Nicole Unity (Epwin Group)
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