We made a reservation in the names of Mr Paul Lindsay & Mr Nicholas Rosanno to stay at...

GetHuman-nunity's customer service issue with Expedia from May 2018

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The issue in GetHuman-nunity's own words
We made a reservation in the names of Mr Paul Lindsay & Mr Nicholas Rosanno to stay at the Hotel Belmonte in Norwich on Wednesday **th May **** for * night.**The hotel was situated above a nightclub which is completely not acceptable for the form of business stay we were booking.**No where on the Expedia website did it state that the hotel was above a busy nightclub as if we had seen that, we definitely would have not chosen to book to stay there. **I would like a full refund for the * rooms we booked. The itinerary number is *************. Total paid was ££***.** via credit card.**I await your response.**Regards,**Nicole Unity (Epwin Group)
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Expedia

Customer service issue
Reported by GetHuman-nunity
May 17th, 2018 - 10 mons ago
I have an issue with Expedia too
Fixed
Seen by 2 customers so far
Similar issue to 397 others
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Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman-nunity started working on this issue
May 17th, 2018 8:28am
GetHuman-nunity indicated the issue is not fixed yet.
May 17th, 2018 8:29am