I booked a hotel in May but was unable to take the trip because my Sister, who we were...

GetHuman746022's customer service issue with Expedia from June 2018

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The issue and preferred resolution, in GetHuman746022's own words:
I was trying to get a refund. ... I booked a hotel in May but was unable to take the trip because my Sister, who we were going to visit, was taken to the hospital and put in isolation. I called the hotel (Residence Inn in Temple, TX) and they ***ured me that they would refund my money. But now I'm thinking that all of that should have been done thru Expedia. Can you help me?*Confirmation *********. Name is Glenn H. Lindsey, e-mail is *****@***.com
I trust that Expedia will make this right and come up with a resolution that is fair.
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Expedia

Customer service issue
Reported by GetHuman746022
Jun 3rd, 2018 - 20d ago
I have an issue with Expedia too
Not resolved
Seen by 5 customers so far
Similar issue to 536 others
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Timeline
GetHuman746022 started working on this issue
Jun 3rd 9:17pm