I placed rental car order on *******, but did not use the service. I was still charged...

GetHuman-lenaxauc's customer service issue with Expedia from May 2018

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The issue in GetHuman-lenaxauc's own words
I placed rental car order on *******, but did not use the service. I was still charged $**. When i called rental company to get a refund they told me to call you. I found an email address & sent a request for refund, but never received any response. My credit card said that the charge is valid. I don't know what to do next to get my money back. reference number on my bill is *************. Please help. my number is ***-***-****, email is *****@***.com. My name is Yelena
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Expedia

Customer service issue
Reported by GetHuman-lenaxauc
May 15th, 2018 - 10 mons ago
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GetHuman-lenaxauc started working on this issue
May 15th, 2018 1:12am