I’ve booked a hotel in Hamburg for * nights via perksatwork website. I chose the book n...

GetHuman2462851's customer service issue with Expedia (UK) from March 2019

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The issue in GetHuman2462851's own words
I’ve booked a hotel in Hamburg for * nights via perksatwork website. I chose the book now, pay later option. It has come out of my account on the same day. I have then thought this was a glitch of some form so I have gone to cancel this to see if it had any detail as I do not have the money in my account - hence the book now pay later. This has cancelled the reservation and said there’s a non refundable deposit of £***.*When I booked this hotel, it didn’t specify anything about a deposit. Please can you advise whether I can rebook this so I do not lose this money?
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Expedia (UK)

Customer service issue
Reported by GetHuman2462851
Mar 12th, 2019 - 5 mons ago
I have an issue with Expedia (UK) too
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Seen by 3 customers so far
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Timeline
GetHuman2462851 started working on this issue
Mar 12th 5:39pm