Hi,**I am a former employee of Diesenhaus Unitours located in Israel. I was the local r...

GetHuman-advonet's customer service issue with Expedia (UK) from August 2018

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The issue in GetHuman-advonet's own words
Hi,**I am a former employee of Diesenhaus Unitours located in Israel. I was the local representative for the Expedia services we supplied – arrival and departure transfers to and from the airport and local one day tours.*I have resigned from my position more than * months ago, on January **st **** but unfortunately, am still receiving calls from your clients.*I have alerted the person in charge at Diesenhaus regarding this situation, but unfortunately enough, they have been incapable in solving this issue.*I am still, til this day, receiving calls from your clients. It has been a nuisance and has been become a harassment. Furthermore, your clients are receiving terrible service since they keep calling the wrong number for assistance.**Therefore, please deal with this issue!**My number is **** ** **** ****Adva Kesler**I am urgently awaiting your reply on this matter as it has gone beyond any logical or normal response time.**Unfortunately, I do not have the Expedia contact person but remember his name was Afiq. He might be able to assist on this matter?!?!**Thanx ahead,**Adva Kesler

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Expedia (UK)

Customer service issue
Reported by GetHuman-advonet
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 35 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-advonet started working on this issue
Aug 25th, 2018 11:11am
GetHuman-advonet indicated the issue is not fixed yet.
Aug 26th, 2018 3:02pm

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