I talked to an agent on Friday regarding receiving an airline voucher for * Air Canada...

GetHuman5875068's customer service issue with Expedia (Canada) from March 2021

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The issue in GetHuman5875068's own words
I talked to an agent on Friday regarding receiving an airline voucher for * Air Canada flights that had been cancelled. He was creating a request for the voucher. He said that I would be receiving an email immediately and if I didn't receive it within * hours to call Air Canada. I didn't receive it, so I called Air Canada and they said the email confirmation was to come from Expedia stating that he had created the request for the voucher first. The airline voucher wouldn't be created for some time after that and then would be sent via email from Air Canada. They couldn't see on their end that a request was even made by Expedia at all.

GetHuman5875068 did not yet indicate what Expedia (Canada) should do to make this right.

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Expedia (Canada)

Customer service issue
Reported by GetHuman5875068
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 836 others
0 customers following this

Timeline

GetHuman5875068 started working on this issue
Mar 22nd 7:10pm

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