Re Itinerary ****************On Aug. *, **** we cancelled this flight due to health pro...
GetHuman3782677's Cancel Trip issue with Expedia (Canada) from October 2019
Help with my Expedia (Canada) issue
The issue in GetHuman3782677's own words
Re Itinerary ****************On Aug. *, **** we cancelled this flight due to health problems. We require a document showing a proof of cancellation of this flight, including the date it was cancelled. We need this document to submit to our trip cancellation insurance provider.**We received an email on Sept ** from Delta as proof of our cancellation of the flight for both of us. *Our insurance company now requests a "cancellation invoice" from Expedia. They are questioning if we have a future travel credit with the airline. *Due to health issues we will be unable to travel in the next year therefore we will be unable to use a credit.*We require an invoice stating that everything is cancelled.
GetHuman3782677 did not yet indicate what Expedia (Canada) should do to make this right.
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How GetHuman3782677 fixed the problem
No satisfaction from gethuman. Finally called Expedia directly and very pleased with the excellent help we received.
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