Re Itinerary ****************On Aug. *, **** we cancelled this flight due to health pro...

GetHuman3782677's Cancel Trip issue with Expedia (Canada) from October 2019

Help with my Expedia (Canada) issue
The issue in GetHuman3782677's own words
Re Itinerary ****************On Aug. *, **** we cancelled this flight due to health problems. We require a document showing a proof of cancellation of this flight, including the date it was cancelled. We need this document to submit to our trip cancellation insurance provider.**We received an email on Sept ** from Delta as proof of our cancellation of the flight for both of us. *Our insurance company now requests a "cancellation invoice" from Expedia. They are questioning if we have a future travel credit with the airline. *Due to health issues we will be unable to travel in the next year therefore we will be unable to use a credit.*We require an invoice stating that everything is cancelled.

GetHuman3782677 did not yet indicate what Expedia (Canada) should do to make this right.

How GetHuman3782677 fixed the problem
No satisfaction from gethuman. Finally called Expedia directly and very pleased with the excellent help we received.
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Expedia (Canada)

Cancel Trip issue
Reported by GetHuman3782677
Oct 17th, 2019 - 2 years ago
Fixed
GetHuman3782677 shared how to fix
Seen by 13 customers so far
Similar issue to 2522 others
0 customers following this
Items needed
Email address
Itinerary number
Phone number on booking
Name on booking

Timeline

GetHuman3782677 started working on this issue
Oct 17th, 2019 3:51pm
GetHuman3782677 indicated the issue is not fixed yet.
Oct 18th, 2019 6:28pm
GetHuman3782677 indicated the issue is not fixed yet.
Oct 18th, 2019 6:35pm
GetHuman3782677 indicated the issue is not fixed yet.
Oct 18th, 2019 6:36pm
GetHuman3782677 indicated the issue is not fixed yet.
Oct 18th, 2019 6:49pm
GetHuman3782677 confirmed the issue is fixed. Hooray!
Oct 21st, 2019 12:17pm