I am a frequent Expedia customer. My agent of choice. Indeed, I have two separate fli...
GetHuman1192638's customer service issue with Expedia (Canada) from September 2018
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The issue in GetHuman1192638's own words
I would like Expedia to agree to give me flexibility on my return flights to Bangkok. ... I am a frequent Expedia customer. My agent of choice. Indeed, I have two separate flight bookings confirmed presently.**For the first time in many years, I find myself in a situation where I could use help.**I’m Canadian but residing in Thailand where I’ve been retired since ****. I’m currently in Kitchener, Ontario Canada scheduled to return to Bangkok on September **, ****. Im visiting my aging mother.**The following is why I need your help.**My ** year old mother has been told last week that she has stage * melanoma that has recently spread. Two days ago she was moved to Innescare hospice in Kitchener. The doctors expect her life will end in weeks, if not days. In short, I expect I’ll need to stay here in Canada longer that September **. My flight is non exchangeable, non refundable.**Is there anything I could do to extend my stay without forfeiting the ticket I have?**Itinerary **************
My name is Paul Shantz
Flexible return arrangements
I’ve dealt with Expedia for many years without any special customer service needs. Expedia is my first choice when booking flights. I typically fly *-* times per year.
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