I am never booking with Expedia ever again. I’ve had so many issues with this company w...

GetHuman-gcardina's customer service issue with Expedia (Canada) from August 2018

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The issue in GetHuman-gcardina's own words
I am never booking with Expedia ever again. I’ve had so many issues with this company where none of your employees are EVER able to help me or able to solve an issue. I missed my flight from Toronto to Ottawa on Aug *th and my return flight from Boston to Toronto on August **th was automatically cancelled. I called Expedia to solve this issue since I received an email from Expedia specifically about my cancelled flight. Your employee told me she couldn’t do anything about it and finally called west jet and informed me that west jet informed her that I cannot get my return flight back. Here I am not knowing what to do since I ***% need my flight that I PAID FOR THROUGH EXPEDIA. This morning on Aug **th I called West Jet myself since your employee didn’t do her job properly. After explaining my situation that I missed my outbound flight, they simply tell me that I’m back on my return flight and all I had to do was inform them of my status and confirm that I was still taking my return flight. Moral of the story, I AM NEVER booking through Expedia again. I thought it would be safer to book through you but you make situations more complicated and stressful they need to be.

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Expedia (Canada)

Customer service issue
Reported by GetHuman-gcardina
Aug 10th, 2018 - 3 years ago
Seen by 8 customers so far
Similar issue to 392 others
0 customers following this
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GetHuman-gcardina started working on this issue
Aug 10th, 2018 12:39pm
GetHuman-gcardina indicated the issue is not fixed yet.
Aug 11th, 2018 1:47pm
GetHuman-gcardina indicated the issue is not fixed yet.
Aug 13th, 2018 3:38pm