I tried to log into my email account and after I went to the I forgot my password, sinc...

GetHuman5863979's Email Help issue with Excite.com from March 2021

Help with my Excite.com issue
First: share to improve GetHuman5863979's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5863979 may need:
Username, Password, and Email address on the account
The issue in GetHuman5863979's own words
I tried to log into my email account and after I went to the I forgot my password, since the password I was using didn't seem to be working, the site would not take my answers to my security questions. So I was locked out after a certain number of attempts. I filled out the customer service "what went wrong", page and have not heard anything back after suppling an alternate email to contact. *still trying, help!

GetHuman5863979 did not yet indicate what Excite.com should do to make this right.

How GetHuman5863979 fixed the problem

We are waiting for GetHuman5863979 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Excite.com's attention and get better help faster. Tap below to get started.
Having Excite.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Email Help issue
Reported by GetHuman5863979
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 103 others
0 customers following this


GetHuman5863979 started working on this issue
Mar 19th 2:54pm
GetHuman5863979 indicated the issue is not fixed yet.
Mar 22nd 2:20pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians