I cannot access my excite.com email account despite using correct user name, email addr...

GetHuman2632453's customer service issue with Excite.com from March 2019

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I cannot access my excite.com email account despite using correct user name, email address and password. When I tried "Forgot" password*user name excite responded my username does not exist and my password for email account cannot be retrieved. Attempts to use excite's Member Name & Password Form failed as the URL as given reached *** error response - page could not be found. *I want Excite to give me access to my email account especially saved and sent emails.
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Excite.com

Customer service issue
Reported by GetHuman2632453
Mar 29th, 2019 - 6 mons ago
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Seen by 40 customers so far
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GetHuman2632453 started working on this issue
Mar 29th 1:24pm
GetHuman2632453 confirmed the issue is fixed. Hooray!
Mar 29th 1:26pm