I have had this message for * days now: *Excite will be back shortly! **We're currently...

GetHuman-artbyra's customer service issue with Excite.com from October 2018

16 views | 67 similar | 0 following
Help with my Excite.com issue
First: share to improve GetHuman-artbyra's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-artbyra's next move: try the Excite.com help center.
Excite.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-artbyra will want to follow the link below to head to their help center. We will check on GetHuman-artbyra later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-artbyra may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-artbyra's own words
I have had this message for * days now: *Excite will be back shortly! **We're currently conducting scheduled maintenance on this Excite feature. While this brief interruption is necessary to continue offering you the best service possible, we do apologize for any inconvenience this may cause you. Thank you for your patience. Please stop back shortly! **- The Excite Team**My email address is *****@***.com and have been using it excite.com from the early days for my business and require the site since this is how I am contacted. I would like to know when I can expect the siteto be up and working for me. I am in the UK and have checked isitdownright now.com and it shows the site is working, so why cannot I access it? Please reply to my other email address. Thank you for your time and attention.

GetHuman-artbyra did not yet indicate what Excite.com should do to make this right.

How GetHuman-artbyra fixed the problem

We are waiting for GetHuman-artbyra to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Excite.com's attention and get better help faster. Tap below to get started.
Having Excite.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-artbyra fixes it.
This email address isn't valid

Excite.com

Customer service issue
Reported by GetHuman-artbyra
Oct 8th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 67 others
0 customers following this

Timeline

GetHuman-artbyra started working on this issue
Oct 8th, 2018 3:48pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies