Guests have been added via an excel spreadsheet and their names and email addresses app...

GetHuman-rock_h_f's customer service issue with Evite from July 2018

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The issue in GetHuman-rock_h_f's own words
Guests have been added via an excel spreadsheet and their names and email addresses appear on the “add guests by email or phone” page. When I click the finish and send button on that page, I get a message that the invitations have been sent. However, they have not. No guests have received invitations and when I click the “manage invitation” button, I am the only guest who appears on the guest list. I’ve tried sending the inivation three times. Each time I get an email saying “your invitation for *my event* has been sent,” but no invitations have actually been sent to the guests. Please advise.
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Evite

Customer service issue
Reported by GetHuman-rock_h_f
Jul 23rd, 2018 - 10 mons ago
I have an issue with Evite too
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GetHuman-rock_h_f started working on this issue
Jul 23rd, 2018 2:52pm