We purchased * sets of ** invites and Evite sent them out twice to a duplicated previo...

GetHuman-ninagame's customer service issue with Evite from April 2018

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Help with my Evite issue
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Evite doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ninagame will want to follow the link below to head to their help center. We will check on GetHuman-ninagame later to make sure it's all set or try to help escalate.
The issue in GetHuman-ninagame's own words
We purchased * sets of ** invites and Evite sent them out twice to a duplicated previous list!!!!!! No one that was suppose to receive their evite with the correct date received their evite and we had Cancel our Event!!!!!!!!!@!. Your customer service is terrible*rediculous and really needs to be upgraded, new management, etc!!!!!. Hard to believe that a paying customer is not able to talk to your help desk*trouble shot department and resolve a major challenge*problem with your site. We would like a refund (**$**.**) ASAP. Can somone please contact me at ***-***-****.
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Evite

Customer service issue
Reported by GetHuman-ninagame
Apr 27th, 2018 - a yr ago
I have an issue with Evite too
Not resolved
Seen by 10 customers so far
Similar issue to 970 others
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Timeline
GetHuman-ninagame started working on this issue
Apr 27th, 2018 11:35pm
GetHuman-ninagame indicated the issue is not fixed yet.
Apr 28th, 2018 6:27am
GetHuman-ninagame indicated the issue is not fixed yet.
Apr 29th, 2018 1:32am
GetHuman-ninagame indicated the issue is not fixed yet.
Apr 29th, 2018 1:33am