When I scan a business card with the amazing feature from Evernote, all the information...

GetHuman3862152's customer service issue with Evernote from October 2019

Help with my Evernote issue
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The issue in GetHuman3862152's own words
When I scan a business card with the amazing feature from Evernote, all the information is captured from the card. After that, when I open the note, I see the email address, the telephone number and the address with button I can click on to do the appropriate action (ex. when I click on the phone icon, the number is dialed automatically. Same thing with the physical address and Google map). The problem is when I click on the Envelop icon for the email, I receive a message saying "Send Email - No apps can perform this action". I use Outlook on my phone (Samsung S*), how can I make this feature works?** Thanks!

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Evernote

Customer service issue
Reported by GetHuman3862152
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1735 others
0 customers following this

Timeline

GetHuman3862152 started working on this issue
Oct 31st, 2019 8:22pm
GetHuman3862152 indicated the issue is not fixed yet.
Oct 31st, 2019 8:27pm
GetHuman3862152 indicated the issue is not fixed yet.
Oct 31st, 2019 8:27pm
GetHuman3862152 indicated the issue is not fixed yet.
Nov 1st, 2019 2:35pm

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