Problem. Couldn’t access original * year old account. Don’t know why but answer was for me to provide original user name which I had forgotten. Took several assistants and * technical persons with me providing a lot of addition information. But finally I found the original user name. And instantly restored account access. Evernote back on my favorite note software list.

GetHuman-rjtvagab's Service problem issue with Evernote from May 2019

Help with my Evernote issue
The issue in GetHuman-rjtvagab's own words
You need to restore my original basic account. No longer have any access to my data (notes). iPhone * iOS **.*. * years worth of notes gone effective *********.**Email *****@***.com

GetHuman-rjtvagab did not yet indicate what Evernote should do to make this right.

How GetHuman-rjtvagab fixed the problem
Restoration of my original account required my original user name which I had forgotten. I provided several options of potential user names that I might have used one of them worked and the account restored * days after losing access to that account.
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Evernote

Service problem issue
Reported by GetHuman-rjtvagab
May 19th, 2019 - 2 years ago
Fixed
GetHuman-rjtvagab shared how to fix
Seen by 8 customers so far
Similar issue to 1331 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-rjtvagab started working on this issue
May 19th, 2019 1:05am
GetHuman-rjtvagab indicated the issue is not fixed yet.
May 20th, 2019 1:10am
GetHuman-rjtvagab confirmed the issue is fixed. Hooray!
May 22nd, 2019 1:19am

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