Evernote**I've discovered some old notes which are nevertheless important to me have di...

GetHuman1331866's customer service issue with Evernote from October 2018

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The issue in GetHuman1331866's own words
Evernote**I've discovered some old notes which are nevertheless important to me have disappeared from my account. I *think* a whole notebook has gone missing, although I don't think it contained a large number of notes. I'm fairly certain none of the notes are in trash, although I don't seem to be able to search trash. Luckily I appear to have the content of some of the notes in a HTML export I did in **** but as those aren't grouped * marked by notebook I can't even identify all of what's missing. I don't know when they disappeared as that's the last time I exported until this month. **It's not just that I really want these notes back, as they relate to an open source project I was working on, but this isn't the first time Evernote has lost some of my data and I'm wondering whether I should continue using it at all. Frankly this sort of thing terrifies me as I currently have a lot of work data in Evernote and I can't afford to lose any of it.

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Customer service issue
Reported by GetHuman1331866
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 414 others
0 customers following this


GetHuman1331866 started working on this issue
Oct 12th, 2018 1:38pm

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