event missing in our account but attendance url functions and collecting money
GetHuman5887277's Account Access issue with Eventbrite from March 2021
Help with my Eventbrite issue
First: share to improve GetHuman5887277's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5887277's own words
We are now able to log into our account, it allowed us to change the password, new is alpha****!* but the event is missing, not there. The url for attendance does work and is collecting money. **Here is the attendance url: *https:**www.eventbrite.com*e*estate-and-long-term-care-planning-seminarworkshop-the-basics-tickets-**************Please assist.* *Old Message:*I cannot log into our account. We are a non-profit, have an event scheduled with you and need to get in for the management of attendees. Company: Gulf Coast Dementia Services, *email: *****@***.com, pw: alpha**** *Gina Germany is admin, Janet Rich Pittman is me, trying to get in to manage, my email Janet@JanetRichPittman.com*Please help ASAP--get me logged in, thank you.
GetHuman5887277 did not yet indicate what Eventbrite should do to make this right.
I have an issue with Eventbrite too
How GetHuman5887277 fixed the problem
We are waiting for GetHuman5887277 to fix the problem and share the solution with the rest of us customers.
Please help with my Eventbrite issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Eventbrite customer problems.