event missing in our account but attendance url functions and collecting money

GetHuman5887277's Account Access issue with Eventbrite from March 2021

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5887277's own words
We are now able to log into our account, it allowed us to change the password, new is alpha****!* but the event is missing, not there. The url for attendance does work and is collecting money. **Here is the attendance url: *https:**www.eventbrite.com*e*estate-and-long-term-care-planning-seminarworkshop-the-basics-tickets-**************Please assist.* *Old Message:*I cannot log into our account. We are a non-profit, have an event scheduled with you and need to get in for the management of attendees. Company: Gulf Coast Dementia Services, *email: *****@***.com, pw: alpha**** *Gina Germany is admin, Janet Rich Pittman is me, trying to get in to manage, my email Janet@JanetRichPittman.com*Please help ASAP--get me logged in, thank you.

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Eventbrite

Account Access issue
Reported by GetHuman5887277
Mar 25th, 2021 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 293 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5887277 started working on this issue
Mar 25th, 2021 5:38pm
GetHuman5887277 indicated the issue is not fixed yet.
Mar 26th, 2021 2:52pm
GetHuman5887277 indicated the issue is not fixed yet.
Mar 26th, 2021 2:58pm