Hello,*** I purchased * tickets for the * Hour Christmas cruise in Seattle Wa , but hav...

GetHuman-jaemorga's customer service issue with Eventbrite from December 2018

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Hello,*** I purchased * tickets for the * Hour Christmas cruise in Seattle Wa , but have not received the confirmation email. I also went on the Eventbrite app to see if my tickets were available to me and there were not. ** I called my credit card company and they said the amount has been approved and has cleared, so Im not sure what the hold up could be. Can you refer me to someone that can check on this? If you need a copy of my credit card statement that reflect the charge, I can send it.
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Eventbrite

Customer service issue
Reported by GetHuman-jaemorga
Dec 6th, 2018 - 6 mons ago
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GetHuman-jaemorga started working on this issue
Dec 6th, 2018 11:41pm