Unable to decline a refund request and add a note. I used the drop down and chose "Decl...
GetHuman818096's customer service issue with Eventbrite from June 2018
Help with my Eventbrite issue
The issue in GetHuman818096's own words
Unable to decline a refund request and add a note. I used the drop down and chose "Decline Refund" and chose the second drop down "Add Note" and nothing happened. *I do not get the options that are outlined on the help site that explain how to do this. I continue to get the emails to respond to this refund request, but I can't successfully respond. *Order number *********
GetHuman818096 did not yet indicate what Eventbrite should do to make this right.
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How GetHuman818096 fixed the problem
The people behind the Eventbrite curtain must have tweaked something because after days of trying to decline the refund, I went back in and all of a sudden what hadn't worked for * days, worked.
Please help with my Eventbrite issue
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