Before contacting them, items GetHuman-coulsong may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-coulsong's own words
Hi*My husband and I made * bookings for the same trip because no confirmation received for the first one but the money has been taken from account for first. The booking reference is *********. The second booking reference number is ********** which we would need to cancel if we can receive confirmation of the first booking. None of the details I’ve tried to put into myeuropcar or easyJet car sites have been accepted. Thank you. Mrs Geraldine Coulson
GetHuman-coulsong did not yet indicate what Europcar should do to make this right.
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