Hello**No one from the customer center answering my emails for some days.**My reservati...

GetHuman-olegdra's customer service issue with Europcar from March 2019

335 similar
0 following
Help with my Europcar issue
GetHuman-olegdra's next move: call Europcar.
The best way to get your problem resolved is to tap the button below to start calling Europcar. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-olegdra may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-olegdra's own words
Hello**No one from the customer center answering my emails for some days.**My reservation number is: **********.*My name is Oleg Drabkin**I have some questions before my arrival and starting of the rental:**. Who will meet me at the airport and how will I recognize him?**. If I do not find your local representative in the airport, what should I do? (Where will the car be located, contacts of the person, etc.)**. I need fast contacts of any company person at the time of using your car (mobile phone, WhatsApp, Telegram, etc.).**. What accessories should be in the car in accordance with Portuguese law (spare wheel, tools, etc ...)?**. I did not quite understand from the text of the insurance that I bought - does it include all sorts of scratches that may appear on the car during use?**. Transponder that will be in the car for using on the toll roads - how I use it?**. How will the toll roads be paid? During use or at the end of the lease?**. Please do not forget to put all the necessary documentation in the car (documents of the car, rental documentation, etc.)***. I will return the car in another location (not airport). R.MARQUES SA DA BANDEIRA,****-*** LISBOA,PORTUGAL. Is it an underground car parking? Is there a gate at the entrance? Do I have to pay for entering there? How will I find your representative there?***BR
GetHuman-olegdra did not yet indicate what Europcar should do to make this right.
I have an issue with Europcar too
How GetHuman-olegdra fixed the problem
We are waiting for GetHuman-olegdra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Europcar's attention and get better help faster. Tap below to get started.
Having Europcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-olegdra fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-olegdra
Mar 12th, 2019 - 5 mons ago
I have an issue with Europcar too
Not resolved
Seen by 3 customers so far
Similar issue to 335 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-olegdra started working on this issue
Mar 12th 11:19am
GetHuman-olegdra shared this issue with your circles on Google+
Mar 12th 11:19am
GetHuman-olegdra shared this issue with others over email
Mar 12th 11:20am