Before contacting them, items GetHuman-olegdra may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-olegdra's own words
Hello**No one from the customer center answering my emails for some days.**My reservation number is: **********.*My name is Oleg Drabkin**I have some questions before my arrival and starting of the rental:**. Who will meet me at the airport and how will I recognize him?**. If I do not find your local representative in the airport, what should I do? (Where will the car be located, contacts of the person, etc.)**. I need fast contacts of any company person at the time of using your car (mobile phone, WhatsApp, Telegram, etc.).**. What accessories should be in the car in accordance with Portuguese law (spare wheel, tools, etc ...)?**. I did not quite understand from the text of the insurance that I bought - does it include all sorts of scratches that may appear on the car during use?**. Transponder that will be in the car for using on the toll roads - how I use it?**. How will the toll roads be paid? During use or at the end of the lease?**. Please do not forget to put all the necessary documentation in the car (documents of the car, rental documentation, etc.)***. I will return the car in another location (not airport). R.MARQUES SA DA BANDEIRA,****-*** LISBOA,PORTUGAL. Is it an underground car parking? Is there a gate at the entrance? Do I have to pay for entering there? How will I find your representative there?***BR
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