Dear Europcar Lagos,**We have spoken on the phone and my partner has now spoken to his...

GetHuman-jessplea's customer service issue with Europcar from July 2018

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Dear Europcar Lagos,**We have spoken on the phone and my partner has now spoken to his Bank account regarding getting the money back.****They said the money has not been changed on the account and you need to adjust your authorisation either by releasing the unwanted amount or presenting for a lower amount. If this had been done it would happen instantly on our side.****If you have done the above please could you email me proof of this for our bank, as they require this to cancel the payment.****Kind regards,***Jessica White and Oscar (Guests at Tivoli Lagos)
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Customer service issue
Reported by GetHuman-jessplea
Jul 28th, 2018 - 10 mons ago
I have an issue with Europcar too
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Jul 28th, 2018 9:27am