I rented a car from Brussels, Belgium on June **th ****. We have been having issues aft...

GetHuman-palam's customer service issue with Europcar from July 2018

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The issue in GetHuman-palam's own words
I rented a car from Brussels, Belgium on June **th ****. We have been having issues after issues with the car or the rental car agreement. Today I noticed that there was a bubble on the tires on the driver side. I have been calling around to see and even went to a Europcar location in Chambercey, France to get this issue resolved and was told that there is nothing they can do. I have even tried to contact the roadside assistance number that is on the reservation contract, *** * ******* and spoke with them, where they opened an issue report, case number: *******. I did not receive any help other than run around from one call center person to the next. I then proceeded to go to a tire center to see how to fix this and was told that it is unsafe to drive with the bubble in the tires. I am supposed to be leaving for Geneva tomorrow with my family and do not want to be driving with this worry at the back of my mind. I'm not sure what my next step should be and what I should do in regards to the car. I was hoping to find some answers here on the Europcar website, I would appreciate if someone could get back to me asap. Thank you.

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Europcar

Customer service issue
Reported by GetHuman-palam
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 48 others
0 customers following this
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Timeline

GetHuman-palam started working on this issue
Jul 4th, 2018 11:25pm
GetHuman-palam indicated the issue is not fixed yet.
Jul 5th, 2018 7:39am
GetHuman-palam indicated the issue is not fixed yet.
Jul 5th, 2018 7:40am
GetHuman-palam indicated the issue is not fixed yet.
Jul 5th, 2018 7:41am
GetHuman-palam indicated the issue is not fixed yet.
Jul 6th, 2018 12:48am

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