I need to contact the Stuttgart office directly to find out if I can turn up and simply...

GetHuman652206's customer service issue with Europcar from May 2018

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The issue in GetHuman652206's own words
I need to contact the Stuttgart office directly to find out if I can turn up and simply purchase the cross border insurance to drive the car into Switzerland. Or do I need to inform them in advance to process the extra insurance?
GetHuman652206 did not yet indicate what Europcar should do to make this right.
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Europcar

Customer service issue
Reported by GetHuman652206
May 3rd, 2018 - a yr ago
I have an issue with Europcar too
Not resolved
Seen by 4 customers so far
Similar issue to 515 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman652206 started working on this issue
May 3rd, 2018 10:17am
GetHuman652206 indicated the issue is not fixed yet.
May 3rd, 2018 10:17am