I have emailed and called trying to cancel a flight I had booked for April **th **** an...

GetHuman676156's customer service issue with Europ Assistance from May 2018

Help with my Europ Assistance issue
The issue in GetHuman676156's own words
I have emailed and called trying to cancel a flight I had booked for April **th **** and unfortunately I have been unable to cancel or change my flight due to edreams not answering after waiting an hour on the phone for assistance! I would really appreciate if I were reimbursed the money on the trip I have unfortunately missed out on. I had filed a claim prior to this complaint (E**T*******-***). Also my number for edreams is **********! I’m not sure how to move forward with this but I hope to hear back soon.
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Europ Assistance

Customer service issue
Reported by GetHuman676156
May 11th, 2018 - 10 mons ago
I have an issue with Europ Assistance too
Not resolved
Seen by 4 customers so far
Similar issue to 512 others
0 customers following this
Items needed
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Timeline
GetHuman676156 started working on this issue
May 11th, 2018 6:05pm
GetHuman676156 indicated the issue is not fixed yet.
May 11th, 2018 9:00pm