I have a flight booked under booking ref NF**UQ in the name of Wendy hutchinson a fligh...
GetHuman2229030's customer service issue with Euro Wings from February 2019
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The issue in GetHuman2229030's own words
I have a flight booked under booking ref NF**UQ in the name of Wendy hutchinson a flight from BHX to Vienna in ******* at *.** am. I now have to attend the Family Court in Birmingham that morning at **am re custody of my granddaughter. These are very grave and upsetting family circumstances. You are not able to offer me an alternative flight later that day so I will need to re book with an alternative provider later in the afternoon which will enable me to attend the court. Can you please confirm that I can still use my return flight booked with you on Friday ******* at *.** pm. I can see to book that that flight as a one way ticket is substantially less than I have paid for my return ticket so would be so appreciative if you would please honour the return flight of my trip leaving me to pay just a later single outward flight on top of my current expense. A reply ASAP would be much appreciated. W Hutchinson
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