Order an art piece from Etsy with all of the correct contact information. However when...

GetHuman-jimschwe's customer service issue with Etsy from December 2020

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Order an art piece from Etsy with all of the correct contact information. However when I receive the shipping notification is had JOE JONES listed vice CHADIE ROCO. I have attempted to enter to my Etsy account but it doesn't recognize my email address*password. **I need to speak with this lady as she was supposed to have that correct way prior to shipment.*Jane Sheriff**Owner of Darling Celebration**I did receive shipment notification on Sunday but no package has arrived yet. My account is listed under *****@***.com**Thank you*James Schwecke******@***.com****-***-****

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Etsy

Customer service issue
Reported by GetHuman-jimschwe
Dec 1st, 2020 - a year ago
I have an issue with Etsy too
Not resolved
Seen by 50 customers so far
Similar issue to 3582 others
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Timeline

GetHuman-jimschwe started working on this issue
Dec 1st, 2020 11:19pm
GetHuman-jimschwe indicated the issue is not fixed yet.
Dec 2nd, 2020 6:21am