I purchased a Strawberry Shortcake serving tray for $**.** as a guest using apple pay...

GetHuman-sculman's customer service issue with Etsy from November 2020

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The issue in GetHuman-sculman's own words
I purchased a Strawberry Shortcake serving tray for $**.** as a guest using apple pay. I've been charged for the item and didn't receive it . The purchased shows up on my credit card bill as Esty.com Brooklynn NY apple pay ending in ****. I can not locate the transaction email. I am getting upset there is no contact number for customer service to resolve this problem . I don't have a vendor name either for the purchase. This was a gift for my daughter and nothing arrived. The case filing was difficult and never ending to a dead end. I could not file a case .*John Scully

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Etsy

Customer service issue
Reported by GetHuman-sculman
Nov 14th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3474 others
0 customers following this

Timeline

GetHuman-sculman started working on this issue
Nov 14th, 2020 6:17pm

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