A seller cancelled and refunded my money and blamed me to a ***** up with usps fimor an...

GetHuman-zappagui's customer service issue with Etsy from September 2020

Help with my Etsy issue
First: share to improve GetHuman-zappagui's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zappagui may need:
Username, Password, and Email address on the account
The issue in GetHuman-zappagui's own words
A seller cancelled and refunded my money and blamed me to a ***** up with usps fimor an item i waited for more than * weeks that should have made it to me on * days. I did everything to make contact with her before the itrm was returned to her. I contacted * postal facilities discussing that my product was rerouted and u got a mssg from the seller * days after the items were returned to her. I was using a guest account ro test etsys business practices. Im a seller on amazon with more than **,*** transactions since **** with perfect *** percent feedback. I need spmeone at etsy to straighten out this seller that knows zero anout customer service. I still need my products and the discount i used on september *th is no longer available to me......fix this please...mark robinson *** *** ****

GetHuman-zappagui did not yet indicate what Etsy should do to make this right.

How GetHuman-zappagui fixed the problem

We are waiting for GetHuman-zappagui to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy customer problems.
How Do I See How Much Shipping Will Cost on My Etsy Order?How Can I Delete My Etsy Account?How Do I Report a User on Etsy?How Do I Edit My Listing on Etsy.com?How Do I Get a Refund from Etsy.com?
Do you have a customer issue as well?
We can help you get Etsy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Etsy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Etsy

Customer service issue
Reported by GetHuman-zappagui
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3059 others
0 customers following this

Timeline

GetHuman-zappagui started working on this issue
Sep 29th, 2020 3:52pm