Our **** account is shut for verification issues. We are losing sales rapidly and need...

GetHuman5304701's customer service issue with Etsy from September 2020

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The issue in GetHuman5304701's own words
Our **** account is shut for verification issues. We are losing sales rapidly and need HELP!! There was zero opportunity to do what was required, and now it’s the weekend. This problem has happened to hundreds of Etsy shop owners. So I have contacted the NY ATTNY GENERAL and the bbb because this is absolutely asinine to not verify sellers before they start selling! So we just had a product launch and no one can buy anything. Doing this on the weekend without access to customer service is insane. We have many outlets waiting to hear how Etsy responds as well as an interested media rep. This has happened to too many people. *Please respond as soon as possible. The verification process is clearly flawed since all ID matches the accounts. I have never encountered such a flawed system with zero access to actual people. This is a civil suit waiting to happen. Please correct this ASAP. Thank you *Stephanie LaFord

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Customer service issue
Reported by GetHuman5304701
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 2834 others
0 customers following this


GetHuman5304701 started working on this issue
Sep 27th, 2020 2:37am

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