Our **** account is shut for verification issues. We are losing sales rapidly and need...

GetHuman5304701's customer service issue with Etsy from September 2020

Help with my Etsy issue
First: share to improve GetHuman5304701's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5304701 may need:
Username, Password, and Email address on the account
The issue in GetHuman5304701's own words
Our **** account is shut for verification issues. We are losing sales rapidly and need HELP!! There was zero opportunity to do what was required, and now it’s the weekend. This problem has happened to hundreds of Etsy shop owners. So I have contacted the NY ATTNY GENERAL and the bbb because this is absolutely asinine to not verify sellers before they start selling! So we just had a product launch and no one can buy anything. Doing this on the weekend without access to customer service is insane. We have many outlets waiting to hear how Etsy responds as well as an interested media rep. This has happened to too many people. *Please respond as soon as possible. The verification process is clearly flawed since all ID matches the accounts. I have never encountered such a flawed system with zero access to actual people. This is a civil suit waiting to happen. Please correct this ASAP. Thank you *Stephanie LaFord

GetHuman5304701 did not yet indicate what Etsy should do to make this right.

How GetHuman5304701 fixed the problem

We are waiting for GetHuman5304701 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy customer problems.
How Do I See How Much Shipping Will Cost on My Etsy Order?How Can I Delete My Etsy Account?How Do I Report a User on Etsy?How Do I Edit My Listing on Etsy.com?How Do I Get a Refund from Etsy.com?
Do you have a customer issue as well?
We can help you get Etsy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Etsy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Etsy

Customer service issue
Reported by GetHuman5304701
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 2834 others
0 customers following this

Timeline

GetHuman5304701 started working on this issue
Sep 27th, 2020 2:37am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies