I paid for one thing and got another, in numerous e-mails I tried. Now I'm stuck with a...

GetHuman-deniseup's customer service issue with Etsy from September 2020

Help with my Etsy issue
First: share to improve GetHuman-deniseup's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-deniseup may need:
Username, Password, and Email address on the account
The issue in GetHuman-deniseup's own words
I paid for one thing and got another, in numerous e-mails I tried. Now I'm stuck with a art print I don't want for $**. To return it I need to sign in to my account, I don't have an account* what's the order number* I don't have an order number , I didn't order THIS. ALL I have is info: on what I ordered, but I didn't order that. ON Sept.** ,**** Etsy sent it anyway* never opened it don't it. I'll pass the word to members of my church NOT to shop HERE, it is really AWFUL not only do you not get what you ordered BUT HOW IN THE WORLD CAN YOU GET A ORDER WRONG THE DAY YOU ORDER IT, and ETSY logic 'send it anyway we're too busy ******** up somebody else's order. I'm tired of talking about it.

GetHuman-deniseup did not yet indicate what Etsy should do to make this right.

How GetHuman-deniseup fixed the problem

We are waiting for GetHuman-deniseup to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy customer problems.
How Do I Recover a Suspended Etsy Account?How Do I Reactivate My Etsy Account?How Do I Recover a Locked Etsy Account?How Do I Cancel My Order from Etsy?How Do I Delete Past Purchases on Etsy?
Do you have a customer issue as well?
We can help you get Etsy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Etsy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-deniseup
Sep 24th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2935 others
0 customers following this


GetHuman-deniseup started working on this issue
Sep 24th, 2020 10:06am