I ordered a sign from Salmon Creek Antiques in February ****. It was a gift for my gra...

GetHuman-ronsphot's customer service issue with Etsy from August 2020

Help with my Etsy issue
The issue in GetHuman-ronsphot's own words
I ordered a sign from Salmon Creek Antiques in February ****. It was a gift for my grandson and put it away for later this year. I know you have a *** day limit, but when I contacted them from their page on your web site that they made an error in the sign, about a month ago, they wrote back that they would replace it. I have contacted them twice since then, with NO additional response. And no replacement haas come. The inability to call them really ticks me off. Their lack of customer service and the inability to contact Etsy easily, is a second reason for me to be less than satisfied with your company. I want the replacement sign, without any further action in my part.

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Etsy

Customer service issue
Reported by GetHuman-ronsphot
Aug 30th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2931 others
0 customers following this
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Timeline

GetHuman-ronsphot started working on this issue
Aug 30th, 2020 10:17pm
GetHuman-ronsphot shared this issue with others over email
Aug 30th, 2020 10:20pm
GetHuman-ronsphot indicated the issue is not fixed yet.
Aug 31st, 2020 4:20am