Yesterday I ordered the "Good Vibes" Tee shirt from Pegasus Apparel (Order...

GetHuman-cjtaormi's customer service issue with Etsy from September 2020

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The issue in GetHuman-cjtaormi's own words
understand why the price advertised did not match the order form ... Yesterday I ordered the "Good Vibes" Tee shirt from Pegasus Apparel (Order **********). The shirt's picture had a sale price of $**.** but when you selected the size the price was $**.**. I emailed Pegasus for an answer. They responded with "thank you for your concern". Note: no sizes were at the lower price and no other reason was given for the price difference. Today I got an email from Pegasus announcing the sale price (same as yesterday) and with free shipping (same as yesterday). I think I am entitled to have the price difference refunded. The only thing they wanted to know was if I still wanted the shirt. I said yes because it is a gift and I don't want to disappoint the receiver. However, I don't think this is good customer satisfaction.*carmela taormina *****@***.com
this could affect future orders
price adjustment on credit card.....no future credit, etc.
Customer satisfaction is number one
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Etsy

Pegasus Apparel Tee "Good Vibes Only"
Customer service issue
Reported by GetHuman-cjtaormi
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 3070 others
0 customers following this

Timeline

GetHuman-cjtaormi started working on this issue
Sep 29th, 2020 11:10pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 12:59pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 1:01pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 1:01pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 1:31pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 1:32pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 1:35pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 1:35pm
GetHuman-cjtaormi indicated the issue is not fixed yet.
Sep 30th, 2020 2:22pm

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