I need to talk to someone now about an order I placed, they took the money out. I have...

GetHuman-nanasnan's customer service issue with Etsy from June 2020

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The issue in GetHuman-nanasnan's own words
I need to talk to someone now about an order I placed, they took the money out. I have cancelled the order a couple of times, emailed them about cancelling, and wanting my money back. I have never received what I ordered so I have nothing to send back. I just need my money back. I am not working, I do not want the items. I just want my money back. No one has tried to contact me, ev en though I have sent them my phone number, and sent them emails, and I STILL have not received my money back. Now I am hoping you can help. $***.** is alot of money to me. You help with this matter will be greatly appreciated. I know so far I will never order from ESTY again and I will not be giving ESTY a good report. I took a chance and saw many things I liked on ESTY, but this has put a very bitter view on my mind. Please feel free to call me, anyone call me. *** *** ****. My mane is Marie. I purchased face masks from American Keepers, order *AK**** on June *. Please help... $***.** might not be alot of money to them but it is A LOT to me.

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Etsy

Customer service issue
Reported by GetHuman-nanasnan
Jun 23rd, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2570 others
0 customers following this

Timeline

GetHuman-nanasnan started working on this issue
Jun 23rd, 2020 7:45pm
GetHuman-nanasnan shared this issue with friends on Facebook
Jun 23rd, 2020 7:45pm
GetHuman-nanasnan indicated the issue is not fixed yet.
Jun 24th, 2020 4:45am
GetHuman-nanasnan indicated the issue is not fixed yet.
Jun 24th, 2020 4:46am

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