Hello*Please can you help me!? *I have set up a Facebook page on the **th September...

GetHuman3783704's customer service issue with Etsy.com from October 2019

Help with my Etsy.com issue
First: share to improve GetHuman3783704's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3783704's own words
Hello*Please can you help me!? *I have set up a Facebook page on the **th September **** for a small Facebook business, within the last * weeks I have had * people contact me through my Facebook page saying that they are waiting for orders that they have ordered from my Etsy shop! *I do not have an Etsy shop! *They are asking me when they will arrive and that they are worried as they are getting married in * weeks! *They have ordered things that I do not even make and I have no idea why this has happened??? *I am very angry that this has happened, I am not sure if there has been a scam going on and someone has linked my page or if it has anything to do with my Facebook page having the username Treasured Gems @ craftygems ?? *Apparently this person is listed on a shop called craftygems? *Please can you look to sorting this out as I have some very angry and stressed out Brides chasing me!! *They have had confirmation to say items are in the way from the person who is in charge of the Etsy shop. *Look forward to hearing from you*Gemma Cabell

GetHuman3783704 did not yet indicate what Etsy.com should do to make this right.

How GetHuman3783704 fixed the problem

We are waiting for GetHuman3783704 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy.com customer problems.
How Do I Change My Email Address on My Etsy Account?What Do I Do If I'm Missing My Etsy Order?How Do I Track an Order from Etsy?
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Etsy.com

Customer service issue
Reported by GetHuman3783704
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 13581 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3783704 started working on this issue
Oct 17th, 2019 6:19pm
GetHuman3783704 indicated the issue is not fixed yet.
Oct 18th, 2019 9:42am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians