My name is Adam Puckett. I purchased a PS* from seller G*****@***.com for $***.** on M...

GetHuman2467646's customer service issue with Etsy.com from March 2019

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The issue in GetHuman2467646's own words
My name is Adam Puckett. I purchased a PS* from seller G*****@***.com for $***.** on March *, ****. I contacted seller the same day which was March *th. The seller, who identified their self as Biz Lock, informed me it would be shipped out the same day. I email the seller the next day and asked them to send me the tracking numbers or shipping information as soon as they were available to which they did not reply. I have contacted them once a day every day since then and no reply. On Etsy is still shows not shipped and no one will reply back to me. I have tried every way possible to contact the seller and they will not give me any information, will not reply, and will not even answer when I finally asked for a refund yesterday. I am asking Etsy to step in and refund my money. This has been a horrible experience all the way through. Please review my case and get back to me promptly. I have fulfilled my part as a buyer and paid promptly and the funds were deducted from my account within a matter of a minute. Please help me to get my refund.
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Etsy.com

Customer service issue
Reported by GetHuman2467646
Mar 13th, 2019 - 5 mons ago
I have an issue with Etsy.com too
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GetHuman2467646 started working on this issue
Mar 13th 2:00am