I created this account years ago with my old email. That email is now deactivated and I...
GetHuman-ninfaz's customer service issue with Etsy.com from February 2019
Help with my Etsy.com issue
First: share to improve GetHuman-ninfaz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ninfaz's next move: try the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ninfaz will want to follow the link below to head to their help center. We will check on GetHuman-ninfaz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ninfaz may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-ninfaz's own words
I created this account years ago with my old email. That email is now deactivated and I have a current order I need to track to be shipped and no way of tracking it. I went to change my email in the settings but I kept getting my “current etsy password” wrong because I do not know it since I made the account years ago and the only way I was able to log in a couple days ago was through my Facebook account. How can I change my email if I do not know the old password?
GetHuman-ninfaz did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-ninfaz fixed the problem
We are waiting for GetHuman-ninfaz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.