I ordered an autographed photo from seller strong hearts last on Etsy. The photo arrive...

GetHuman-dkreisne's customer service issue with Etsy.com from February 2019

9932 similar
0 following
Help with my Etsy.com issue
First: share to improve GetHuman-dkreisne's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dkreisne's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dkreisne will want to follow the link below to head to their help center. We will check on GetHuman-dkreisne later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dkreisne may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-dkreisne's own words
I ordered an autographed photo from seller strong hearts last on Etsy. The photo arrived with a certificate of authentication. I tried to look up the company that issued the coa and there is no company by the name of Status Authentication. I contacted the seller with my concern and she directed me to a totally different company, Authentic Autographed Collectibles. I contacted them with my concerns but instead of sending proof of who they are they sent me an email that said, “all of our autographs are authentic. I think I got hosed, and I’m not happy about it.
GetHuman-dkreisne did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-dkreisne fixed the problem
We are waiting for GetHuman-dkreisne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dkreisne fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dkreisne
Feb 7th, 2019 - 4 mons ago
I have an issue with Etsy.com too
Not resolved
Seen by 4 customers so far
Similar issue to 9932 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dkreisne started working on this issue
Feb 7th 2:03am