I placed an order with Etsy.com on Dec. *, **** for a Christmas gift. The order was imm...
GetHuman2065149's customer service issue with Etsy.com from January 2019
Help with my Etsy.com issue
First: share to improve GetHuman2065149's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2065149's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2065149 will want to follow the link below to head to their help center. We will check on GetHuman2065149 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2065149 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2065149's own words
I placed an order with Etsy.com on Dec. *, **** for a Christmas gift. The order was immediately 'verified' through an email from ShopSallyChicBtq. The recipient, my granddaughter, has never received the order. I have contacted Etsy.com through their messaging system online. I have 'replied' to the email I received from ShopSassyChic. The money was taken out of my account on Dec. *. I still have heard nothing about the item.
GetHuman2065149 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman2065149 fixed the problem
We are waiting for GetHuman2065149 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.