I placed an order with Etsy.com on Dec. *, **** for a Christmas gift. The order was imm...

GetHuman2065149's customer service issue with Etsy.com from January 2019

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The issue in GetHuman2065149's own words
I placed an order with Etsy.com on Dec. *, **** for a Christmas gift. The order was immediately 'verified' through an email from ShopSallyChicBtq. The recipient, my granddaughter, has never received the order. I have contacted Etsy.com through their messaging system online. I have 'replied' to the email I received from ShopSassyChic. The money was taken out of my account on Dec. *. I still have heard nothing about the item.
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Customer service issue
Reported by GetHuman2065149
Jan 29th, 2019 - 8 mons ago
I have an issue with Etsy.com too
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Seen by 12 customers so far
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GetHuman2065149 started working on this issue
Jan 29th 4:54pm