My seller name on Etsy is wdnhrtsstudio. Melanie Ruelle. I sold one of my items a few d...

GetHuman1925134's customer service issue with Etsy.com from January 2019

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The issue in GetHuman1925134's own words
My seller name on Etsy is wdnhrtsstudio. Melanie Ruelle. I sold one of my items a few days ago - the buyer bought it for $**.** and on my bank statement (and Etsy confirmation email) I’m only getting paid $**.**. Why is Etsy taking so much money from it? I have to pay to ship the product and pay for the materials so I won’t be profiting much if this is how much I earn each time I sell something. My sister also sells on Etsy and Etsy only takes $*.** from her earnings. Pls help.
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Etsy.com

Customer service issue
Reported by GetHuman1925134
Jan 8th, 2019 - a mon ago
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GetHuman1925134 started working on this issue
Jan 8th 8:25pm