Hi,**About half an hour ago I ordered something (* disco balls) on Etsy. My credit ca...

GetHuman-cchrsti's customer service issue with Etsy.com from December 2018

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Hi,**About half an hour ago I ordered something (* disco balls) on Etsy. My credit card has already been billed, but I did not get a confirmation email from Etsy or the seller. Instead, I got a message that my account is unconfirmed. I asked that the email be resent but still haven't received it. **Also, the item I bought (* disco balls) does not show up on the list of my purchases. I just want to make sure that my order is in the works! Since I bought the last of the disco balls, THE ITEM IS NO LONGER LISTED SO I CAN'T IDENTIFY OR CONTACT THE SELLER.**Here's what it says on my credit card charge: ****ETSY.COM BROOKLYN NY**Additional Details*Category: DIRECT MARKETING*DIRECT MARKETERS*Reference Number: **eb**dd-****-****-*e*e-eace**f********I just want to make sure my order is in the works. But also, how can I confirm my account so I get confirmation emails? The instructions I've found online don't work.**Thanks.**Carol Christian*** New St.*Katonah, NY *****

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Etsy.com

Customer service issue
Reported by GetHuman-cchrsti
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 8452 others
1 customer following this

Timeline

GetHuman-cchrsti started working on this issue
Dec 24th, 2018 3:31am

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