I've been going through this loop with my email and my purchases. I purchased two diffe...

GetHuman1718508's customer service issue with Etsy.com from December 2018

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The issue in GetHuman1718508's own words
I've been going through this loop with my email and my purchases. I purchased two different items as a guest.. Want to claim them with my account but every time I try it asks me to reopen and account that's already open and then it says the page I'm trying to find is not available. Through the emails it says my purchases are through my email provided below..but if o go to the website it doesn't have any past purchases . I would just like my orders.
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Etsy.com

Customer service issue
Reported by GetHuman1718508
Dec 8th, 2018 - 6 mons ago
I have an issue with Etsy.com too
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Timeline
GetHuman1718508 started working on this issue
Dec 8th, 2018 7:10pm