Hi I placed an order onNov **rd received no confirmation. Contacted seller (GiftsForYou...

GetHuman1709388's customer service issue with Etsy.com from December 2018

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The issue in GetHuman1709388's own words
Hi I placed an order onNov **rd received no confirmation. Contacted seller (GiftsForYouNow) and was told they had no order. Since it was Black Friday I assumed it did not go thru. So I reordered the personalized item the next day. I promptly received my order confirmation***********. Again I had it shipped to my daughter in Florida for my granddaughter. Yesterday my daughter calls to tell me she received two purses and they have different order numbers *********** as well as the one that was confirmed***********. So obviously, the original order went thru. I am asking for a refund of one of those purses. I ordered in good faith, contacted seller to try and confirm receipt of order. I am hoping this can be resolved to my satisfaction.
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Customer service issue
Reported by GetHuman1709388
Dec 7th, 2018 - 6 mons ago
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GetHuman1709388 started working on this issue
Dec 7th, 2018 1:25pm