hi, i just purchased some items on etsy and it was charged to an old american express c...

GetHuman1707631's customer service issue with Etsy.com from December 2018

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The issue in GetHuman1707631's own words
hi, i just purchased some items on etsy and it was charged to an old american express card. i need to update the credit card and when i went into help, it told me:** Sign in to Etsy.com.* Click Shop Manager.* Click Finances.* Click Payment settings.* Click Billing.* Click Edit under your card details or click Add new card under Your cards.* Enter your card details.* Click Save.**where is shop manager? can't find it. it also said i could change the credit card when i check out* but i've already checked out. i want to be sure to get the items i just purchased. pl let me know how to updatge the credit card info asap. thx, saleena
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Etsy.com

Customer service issue
Reported by GetHuman1707631
Dec 7th, 2018 - 6 mons ago
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GetHuman1707631 started working on this issue
Dec 7th, 2018 2:43am