I bought a pandora moments silver sliding bracelet on *nd October ****. The order No is...

GetHuman1694095's customer service issue with Etsy.com from December 2018

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The issue in GetHuman1694095's own words
I bought a pandora moments silver sliding bracelet on *nd October ****. The order No is **********.This bracelet is faulty the clasps on the sides which open to enable you to put the charms on do not close properly and I have lost my charm with my husbands ashes inside it. I am absolutely devastated this has happened and feel this bracelet has caused me a lot of money and heartache. I would like to hear from this company as soon as possible. Thanking you Jackie Cheesman-Adshead.
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Etsy.com

Customer service issue
Reported by GetHuman1694095
Dec 5th, 2018 - a mon ago
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GetHuman1694095 started working on this issue
Dec 5th, 2018 12:15pm