This is my first time ever ordering from Etsy. I ordered almost ** SVG to download and...
GetHuman1646085's customer service issue with Etsy.com from November 2018
Help with my Etsy.com issue
First: share to improve GetHuman1646085's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1646085's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1646085 will want to follow the link below to head to their help center. We will check on GetHuman1646085 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1646085 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1646085's own words
This is my first time ever ordering from Etsy. I ordered almost ** SVG to download and it is saying on my Etsy account that I have no purchases therefore nothing is showing up and I cannot download what I paid for. I have contacted Etsy they keep sending me links to help but it is not working because the pages aren't pulling up. I do have my receipt to show that I paid for them. This will be my last time ordering from here. I just want a refund or for it to work.
GetHuman1646085 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman1646085 fixed the problem
We are waiting for GetHuman1646085 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.